Shipping policy
Shipping Policy
Last updated: September 30, 2026
Processing Time
Every 7ajra piece is handmade, one of a kind, and prepared with care before it leaves the studio. Please allow some time for your order to be prepared and packed before dispatch.
Once your order has been shipped, you will receive a confirmation by email.
Domestic Shipping — Lebanon
A flat shipping fee of $5 USD applies to all orders within Lebanon.
International Shipping
We may offer international shipping depending on the destination. International shipping fees vary by country and are confirmed individually.
Please contact us at a7ajra@gmail.com before placing your order to check whether shipping is available to your country and to confirm the applicable shipping fee.
Customs, Duties & Import Taxes
Any customs fees, import duties, or taxes imposed by the destination country are the responsibility of the buyer.
7ajra has no control over these charges and cannot predict their amount. If you have concerns, we recommend checking with your local customs authority before placing an order.
Tracking
Once your order has shipped, you will receive a shipping confirmation by email. Tracking availability depends on the shipping carrier and method used for your order.
Delivery Delays
7ajra is not responsible for delays caused by the shipping carrier, customs processing, or circumstances beyond our control.
We appreciate your patience and understanding.
Address Changes
Please make sure your shipping address is correct before completing your order.
If you notice an error, please contact us immediately at a7ajra@gmail.com. We are unable to redirect orders once they have been dispatched.
Shipping Fees
Shipping fees are non-refundable, in accordance with our Refund Policy.